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References

There are deliberately no figures here that cannot be recalculated. We discuss fitting examples from comparable situations in conversation — with the consent of the customers involved and with a note on what exactly was measured.

Why there are no numbers here

Claims like “40 per cent more revenue” or “31 hours saved” appear on many websites. Almost none of them say what was measured or over what period. As soon as we have solid figures that a customer releases, they will be here — with the method.

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